Sales and Service Work Together
Our customer service philosophy stems from the belief that true customer satisfaction can only be accomplished by sales and service operating as one. Our local ability to respond quickly and accurately assures our customers of getting what they want when they want it. There is no long chain of command that must be followed before a decision can be made. We believe this separates us from the competition. To find out what true service and customer satisfaction is all about, call us! Serving you is our business!
Benefits of Choosing Ashley’s Business Solutions
We are committed to serving our customers and stand behind our premium products, services, and solutions.
Our customers receive 100% satisfaction, 100% of the time. We treat your business like our own. When you place a service call, we will meet your request quickly and professionally. You won’t find a better service offer. We guarantee it.
Thanks to Ashley’s local knowledge and resources, our dispatchers can quickly assess your problem to dispatch calls. They use GPS systems to route service calls to the closest available technician. This allows our technicians to spend more time serving you and less time on the phone
We install copiers and print devices in days, not weeks. We also offer free returns.
Our copier technicians are manufacturer-trained to support a handful of copiers and other office equipment models rather than every machine in a geographic territory. This gives us extensive repair experience with every unit they service.
We will customize and streamline your billing so you can easily control costs. With automatic meter retrieval there is no need to interrupt your day with a meter count request. If your offices are spread out around multiple locations, Ashley’s can connect them by consolidating your costs into one bill.
We can support your offices no matter the size or location. We provide nationwide coverage with a single point of contact for service and sales. With our easy billing, Ashley’s can consolidate all of your equipment costs for each location into one bill.
Customized Document Management Solutions
We partner with multiple leading manufacturers like Canon, HP & Lexmark, and Quadient to create the right fit for your company’s environment.
We are extremely pleased with our copier and the servicing of our equipment. Above all, Chelsea Dozier's individual customer service to our organization has been top notch. [She brings] such a positive energy and professionalism on each of [her] visits and it is appreciated. As a nonprofit, we are grateful for the extra mile [Chelsea] and Ashley’s Business Solutions give to our community by volunteering, advocating and championing our cause. Thank you! Thank you!
Houston County Habitat for Humanity
Warner Robins, GA
We have been extremely pleased with our new copier from Ashley's Business Solutions. Our previous company had switched to using out of the area call centers and we had been constantly running into problems. Since switching to Ashley's, the service has been outstanding. Having the same person who sold us the copier be our main point of contact, has created great ease in the transition. We look forward to many years of partnership with Ashley's Business Solutions.
Ashley’s implemented a document retrieval method in our business that has substantially reduced waste and increased agent productivity.
Coldwell Banker Walden and Kirkland, Inc.
We appreciate the way your partner with CCC to help us steward our funds and keep our equipment up to date.
Compassion Christian Church
Ashley’s has saved us a truckload of money with their AMP – managed print program.
Ashley’s helped streamline the document storage process within our organization by utilizing software that allows scanning directly into our folder structure in multiple file formats. This has eliminated rework and increased productivity.
Perry & Walters LLP
Before we switched to Ashley's and the Canon Copiers, we used to experience downtime several times a month. Two years and 1 million copies later, we have never had a single day of downtime. They definitely set the standard for what good service entails!
Tom Crites and Associates